Rehabit

Privacy Policy
Last updated: 21-05-25

At Rehabit, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

Who We Are

Rehabit is a registered charity supporting individuals in recovery from drug and alcohol addiction.

Data Controller:
Rehabit Charity number: 1188034

support@rehabit.uk
200a Pentonville Road, Islington, London, N1 9JP

0300 102 1605

What Data We Collect

We may collect and process the following personal data:

  • Identity data – name, date of birth, gender
  • Contact data – postal address, email address, phone number
  • Technical data – IP address, browser type, operating system
  • Usage data – pages visited, time spent on site, navigation paths
  • Communication data – your preferences in receiving information from us

We do not collect any special categories of personal data via our website unless explicitly provided with your consent (e.g. through contact or referral forms).

How We Collect Your Data

We collect your data in the following ways:

  • Directly from you (e.g. when you fill out a form or contact us)
  • Automatically through your use of our website (via cookies and analytics tools

Why We Collect Your Data

We use your data to:

  • Respond to your enquiries and provide support
  • Deliver and improve our services
  • Communicate with you about events, news, and campaigns (with your consent)
  • Meet our legal and regulatory obligations

We only process your data where we have a lawful basis to do so under the UK GDPR and Data Protection Act 2018.

Sharing Your Data

We do not sell your data. We may share your information with:

  • Service providers who help us operate the website (e.g. IT support, analytics tools)
  • Regulatory bodies or authorities if required by law
  • Partner organisations with whom we collaborate – only where consent has been given

All third parties are required to respect the security of your data and treat it in accordance with the law.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements.

Your Legal Rights

You have rights under data protection laws, including:

  • The right to access your data
  • The right to correct or update your data
  • The right to request erasure
  • The right to object to processing or restrict processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the details above.

Cookies

Our website uses cookies to enhance your experience. You will be prompted to accept or manage cookies when you first visit the site. For more information, please refer to our Cookie Policy.

Accessibility Statement

We are committed to making our website accessible to all users, including those with disabilities. If you encounter any accessibility issues, please let us know so we can improve your experience.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

 

Contact Us

If you have any questions or concerns about this policy or your personal data, please get in touch:

support@rehabit.uk

200a Pentonville Road, Islington, London, N1 9JP

0300 102 1605