Privacy Policy
Last updated: 06-10-26
At Rehabit, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.
- Who We Are
Rehabit is a registered charity supporting individuals in recovery from drug and alcohol addiction.
Data Controller: Rehabit
Charity number: 1188034
support@rehabit.uk
200a Pentonville Road, Islington, London, N1 9JP
0300 102 1605
- What Data We Collect
We may collect and process the following personal data:
- Identity data – name, date of birth, gender
- Contact data – postal address, email address, phone number
- Technical data – IP address, browser type, operating system
- Usage data – pages visited, time spent on site, navigation paths
- Communication data – your preferences in receiving information from us
We do not collect any special categories of personal data via our website unless explicitly provided with your consent (e.g. through contact or referral forms).
We may also collect demographic information, such as ethnicity, gender and area of residence, where this is relevant to monitoring access to our services, understanding who we support and meeting legitimate reporting requirements.
- How We Collect Your Data
We collect your data in the following ways:
- Directly from you (e.g. when you fill out a form or contact us)
- Automatically through your use of our website (via cookies and analytics tools)
- Why We Collect Your Data
We use your data to:
- Respond to your enquiries and provide support
- Deliver and improve our services
- Communicate with you about events, news, and campaigns (with your consent)
- Meet our legal and regulatory obligations
We only process your data where we have a lawful basis to do so under the UK GDPR and Data Protection Act 2018.
Our lawful basis for processing personal information is primarily that it is necessary for Rehabit’s legitimate interests in providing, coordinating, managing and improving its services, provided these interests are not overridden by the rights and interests of the individual.
Where we process special category data, including information about health, addiction, substance use or mental health, we do so where this is necessary for the provision or management of health or social care and support, in accordance with Article 9 of UK GDPR and the Data Protection Act 2018.
In some circumstances, other lawful bases may apply, for example where processing is necessary to comply with a legal obligation, protect someone’s vital interests or where explicit consent is appropriate.
We may use demographic information to monitor equality of access, identify gaps in provision, plan services and report anonymised or aggregated information to funders and other stakeholders.
- Sharing Your Data
We do not sell your data. We may share your information with:
- Service providers who help us operate the website (e.g. IT support, analytics tools)
- Regulatory bodies or authorities if required by law
- Partner organisations with whom we collaborate – only where consent has been given
All third parties are required to respect the security of your data and treat it in accordance with the law.
- Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
- How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements.
- Your Legal Rights
You have rights under data protection laws, including:
- The right to access your data
- The right to correct or update your data
- The right to request erasure
- The right to object to processing or restrict processing
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the details above.
- Cookies
Our website uses cookies to enhance your experience. You will be prompted to accept or manage cookies when you first visit the site. For more information, please refer to our Cookie Policy.
- Accessibility Statement
We are committed to making our website accessible to all users, including those with disabilities. If you encounter any accessibility issues, please let us know so we can improve your experience.
- Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.
Contact Us
If you have any questions or concerns about this policy or your personal data, please get in touch:
support@rehabit.uk
200a Pentonville Road, Islington, London, N1 9JP
0300 102 1605